Vocational School of Tourism and Hotel Management
Message from the Director
Dear Students;
Near East University, School of Tourism and Hotel Management aims to prepare students for managerial and academic positions in their future careers by providing them with a contemporary education programme that caters for the needs of the tourism industry. All of the academic and administrative staff works with a team spirit towards training students to serve the needs of the tourism industry. Equipped with the required knowhow, students learn to think analytically and learn how to successfully lead a business in the international tourism industry as managers, entrepreneurs and consultants.
The curriculum is prepared to equip students with core business skills and gives insights into the tourism industry. The medium of teaching is in the English language. Students are also expected to take elective language courses in addition to English such as; Russian, German, Italian, French and Arabic.
The computer laboratories of the department offer students the opportunity to learn the world’s most advanced and widely used programs such as Amadeus and Fidelio.
The practical application of courses taught in the classroom are made possible through the use of university facilities; Dorana Hotel, Residance, the M/Y TEAL ship, Dorana Travel Agency, restaurants, cafeterias and the Guest House on the campus, which makes our school exceptional among tourism schools. In addition to all this, summer training, as part of the curriculum, provides the students the opportunity of on the job training and post placement. Compulsory summer trainings allow students to develop the skills learnt in the classroom and combine theory with practice. School of Tourism and Hotel Management, through the career days held each year, helps students to be placed in practical training in reputable work places at the end of the first and the third years.
Graduate students are employed both in private and public sector. Demand for qualified staff in the tourism industry is on the rise. Graduate students can find job opportunities especially in the Lodging Industry, the Travel Industry and the Food and Beverage Industry. Guaranteeing a job to our successful graduates is another point that distinguishes us and makes us exceptional among tourism schools.
Students of the School of Tourism and Hotel Management are supported and assisted throughout their education in a very warm and welcoming environment and also this support continues after their graduation.
We welcome you as a new member of the Near East University family…
Prof. Dr. Tülen SANER
Dean of Faculty of Tourism
About Us
History
School of Tourism and Hotel Management was established in 1994 under the name of “Tourism and Hotel Management” as part of Faculty of Economics and Administrative Sciences. Since the date of its establishment, it has been offering extensive education opportunities at graduate and associate degree level. Today, Tourism and Hotel Management is continuing to provide education at levels of; associate degree, graduate and postgraduate degrees.
Mission
The mission of School of Tourism and Hotel Management is bringing up qualified individuals for the tourism sector, who are ready to make contributions to national and international fields, bringing up individuals who are equipped with the basic knowledge, skills and research techniques so that they will be competent employees within their fields.
Vision
We aim to be the leader institution within this region, and to bring up individuals for the tourism sector, which is consistently growing globally with every passing day. We aim to bring up individuals who are aware and reflect upon the changes and developments in the environment and who have deeply acquired universal and ethic values. Furthermore, we aim to raise individuals who have gained the sense of awareness of public responsibilities, acquainted with technology, entrepreneur, research oriented, and who are able to make use of theory and relevant applications in their field.
Employment Opportunities
Graduates of School of Tourism and Hotel Management have opportunities to be employed within the tourism sector, which is a sector of consistent growth and development. They have the opportunity to be recruited as; tourism agents, hotel employees and hotel managers.
Activities
Pioneers of the Sector Sequence of Seminars:
Pioneers of the Sector: Seminar 1
Session Chair: Prof. Tülen Saner
Guest Speaker: Dimağ Çağıner
Director of Destination Management Group
Topic: The Role of Agents in Tourism
Pioneers of the Sector: Seminar 2
Session Chair: Prof. Tülen Saner
Guest Speaker: Dr.Serdar Oktay
General Director of Mercure Hotel
Topic: Customer Relations Management for Unconditional Customer Satisfaction
Pioneers of the Sector: Seminar 3
Session Chair: Prof. Tülen Saner
Guest Speaker: Mine Gürses
General Director of Merit Hotel-Nicosia
Topic: The Influence of Tourism on Economy
Pioneers of the Sector: Seminar 4
Session Chair: Prof. Tülen Saner
Guest Speaker: Erhan Özerden
Director of Northern Travel
Topic: Contribution of Chartered Flights into the Flow of Tourists to TRNC
Pioneers of the Sector: Seminar 5
Session Chair: Prof. Tülen Saner
Guest Speaker: Ali Sabancı
ESAS Holding AS which is common Izair Inc. and Member of the Board of AFM Cinemas in Berlin and is also Chairman Ali Sabanci, also TÜSİAD and TOBB Young Entrepreneurs BLS is the Chairman of the Board.
Topic: New Trends in Tourism
Pioneers of the Sector: Seminar 6
Session Chair: Prof. Tülen Saner
Guest Speaker: Mustafa Şah
President of the Skal Club Girne, Gastronomy
Topic: Gastronomy Yesterday and Today
Pioneers of the Sector: Seminar 7
Session Chair: Prof. Tülen Saner
Guest Speaker: Naile Soyel
Supervisory Board Member of the Chamber of Food Engineers,EU-Regional Training Programme Specialist
Topic: HACCP System and the EU General Food Law
Pioneers of the Sector: Seminar 8
Session Chair: Prof. Tülen Saner
Guest Speaker:İsmail Cemal
Eco Tourism
Zekai Altan
Researcher, Writer, Eco Tourism
Perihan Aziz
General Coordinator of Eco Tourism in Bağlıköy
Topic: Eco Tourism and Future Perspectives
Pioneers of the Sector: Seminar 9
Session Chair: Prof. Tülen Saner
Guest Speaker:İbrahim Tunuslu
Executive Chef
Şahin Çam
Chef, Merit Royal Hotel&Casino
Topic: Cooking as a Profession
Pioneers of the Sector: Seminar 10
Session Chair: Prof. Tülen Saner
Guest Speaker: Serdar Güçar
Enterpreneur
Topic: Smart Tourism and Investment Opportunities in TRNC
Pioneers of the Sector: Seminar 11
Session Chair: Prof. Tülen Saner
Guest Speaker: Melek Selen Kıraklı
Human Resources Manager, Rocks Hotel
Ebru Kaya
Human Resources Manager, Merit Royal Hotel
Topic: Human Resources Management in Hotels
Memberships
- Turkish Council of Higher Education
http://www.yok.gov.tr/ - Higher Education Planning Evaluation Accreditation and Coordination Council
http://www.yodak.gov.ct.tr/ - International Associations of Universities
http://www.iau-aiu.net/ - European Associations of Universities
http://www.eua.be/ - Federation of the Universities of the Islamic World
(FUIW)
http://www.fuiw.org/ - Study in North Cyprus
http://www.studyinnorthcyprus.org/ - International Federation for Information Technologies
in Travel and Tourism
http://www.ifitt.org - Assocıatıon For Tourısm In Hıgher Educatıon
(ATHE)
http://www.athe.org.uk/ - TEDQUAL : (Teaching Education Quality in Tourism)
http://www.world-tourism.org
| Turkish Council of Higher Education http://www.yok.gov.tr/ | |
| Higher Education Planning Evaluation Accreditation and Coordination Council http://www.yodak.gov.ct.tr/ | |
| International Associations of Universities http://www.iau-aiu.net/ | |
| European Associations of Universities http://www.eua.be/ | |
| Federation of the Universities of the Islamic World (FUIW) http://www.fuiw.org/ | |
| Study in North Cyprus http://www.studyinnorthcyprus.org/ | |
| International Federation for Information Technologies in Travel and Tourism http://www.ifitt.org | |
| Assocıatıon For Tourısm In Hıgher Educatıon (ATHE) http://www.athe.org.uk/ | |
| TEDQUAL : (Teaching Education Quality in Tourism)http://www.world-tourism.org |
Photos
Practical Training Fields
- Dorana Hotel
- Dorana Tourism Management
- Guest House
- MY Teal
Programs
FIRST YEAR
Fall Semester
| CODE | COURSE NAME | Credit/ECTS |
|---|---|---|
| THM 111 | Introduction to Tourism | (3.1) 3 |
| THM 115 | Introduction to Business | (3.1) 3 |
| THM 131 | Math. for Hosp. Inds. | (3.1) 3 |
| THM 161 | Introduction to Computer | (3.1) 3 |
| ENG 101 | English I | (3.1) 3 |
| LANG 101 | Elective Language I | (3.1) 3 |
Fall Semester
| CODE | COURSE NAME | Credit/ECTS |
|---|---|---|
| THM 123 | Lodging Operations | (3.1) 3 |
| THM 126 | Introduction to Economics | (3.1) 3 |
| THM 142 | Nutrition and Sanitation | (3.1) 3 |
| THM 146 | Front Office Management | (3.1) 3 |
| ENG 102 | English II | (3.1) 3 |
| LANG 102 | Elective Language II | (3.1) 3 |
| AIT 101 | History of Turkish Ref. | |
| THM 100 | Summer Training |
SECOND YEAR
Fall Semester
| CODE | COURSE NAME | Credit/ECTS |
|---|---|---|
| THM 221 | Travel and Tour Operation | (3.1) 3 |
| THM 241 | Food Production | (3.1) 3 |
| THM 244 | Housekeeping Management | (3.1) 3 |
| THM 261 | Computerised Reservation System (Suit 8) | (3.1) 3 |
| ENG 201 | English III | (3.1) 3 |
| LANG 201 | Elective Language III | (3.1) 3 |
Spring Semester
| CODE | COURSE NAME | Credit/ECTS |
|---|---|---|
| THM 243 | Introduction to Hospitality Marketing | (3.1) 3 |
| THM 246 | Computerised Sales and Ticketing (Amadeus) | (3.1) 3 |
| THM 253 | Financial Accounting | (3.1) 3 |
| THM 264 | Food and Beverage Management | (3.1) 3 |
| ENG 202 | English IV | (3.1) 3 |
| LANG 202 | Elective Language IV | (3.1) 3 |
Course Descriptions
THM 111-Introduction to Tourism
This course aims to introduce an overview of the tourism industry. It will be provide general, historical development of tourism and travel industry, early travel and tourism motivators, sub-segments and sub-system of tourism industry. The tourist business and the types of tourism establishments will be analyzed in detail. Terminology, concepts in general use throughout the tourism, travel and hospitality industries will also be examined.
THM 115- Introduction to Business
This course aims to provide the basic understanding and appreciation of the nature and functioning of a business enterprise on a national and international scale. It aims to develop the students understanding of managerial practices, planning, organizing, directing and controlling as well as proper methods and techniques to increase managerial effectiveness and efficiency. Students also will be able to analyze case histories for illustrating problems in managing organizations.
THM 131- Mathematics for Hospitality Industry
This course aims to provide students to be familiar with some basic calculations that are used at the Tourism and Hotel Catering Industry. And some basic statistical measures employed in statistics to help analyzing the investigations.
THM 161-Introduction to Computer
This course is scheduled to provide information to the students on how information technology does help us to improve ourselves. It aims to develop the students` understanding information technology as well as proficiency in the use of computers to support educational and professional needs with the use of Word, Excel, and Power Point.
ENG 101- English for Tourism I
This course is intended for both the two-year and the four-year program students who are at an intermediate level of English. The aim of this course is to equip students with general and specific English terminology and expressions which will help them communicate efficiently in their field. The main emphasis is placed on the strategies necessary for effective professional communication.
LANG 101 – Elective Language I
This course is emphasis on practicing intonation, pronunciation, use of basic grammar. The course stresses usage and grammar through exercises focused on general subjects.
THM 123- Lodging Operations
This course provides an insight for students on the organizational structure of the hotel and catering industry. Specifically, it examines the housekeeping, hotel front office, accommodation, food production, and food and beverage operations and it also covers the topics such as; guest room and public area cleaning procedures, managing human resources and inventory control in the housekeeping department. Functions and operations of the various systems, forms, and equipments in the housekeeping department will be analyzed.
THM 126- Introduction to Economics
This course aims to provide the basic understanding concepts of microeconomics, including demand and supply, elasticity, market efficiency, utility preference and choice.
THM 142- Nutrition and Sanitation
Scientific study of food, regarding its chemical nature, physical properties and nutritional composition. Nutrition as the study of food and its utilization by the body. Nutrients, , basic physiology, enzymes and digestion, food and energy. Food poisoning, food preservation, food additives and labelling.
THM 146- Front Office Management
This course's main aim is to present the students the functions of the front office, center of communication distribution of information; room reservation, booking and registration check out procedures, room note pricing, rate charges, luggage organization. Special attention will be given to operation of specific equipment, planning and forecasting hospitality needs.
ENG 102- English for Tourism II
This course is intended for both the two-year and the four-year program students who are at an intermediate level of English. The aim of this course is to equip students with general and specific English terminology and expressions which will help them communicate efficiently in their field. The main emphasis is placed on the strategies necessary for effective professional communication. Thus the course provides guidance and a context for developing reading and writing skills, as well as offering students specially designed speaking classes once a week. In addition students can work on their own, addressing their specific language needs, in the multi-media laboratory.
LANG 102 – Elective Language II
The aim of the course is to develop writing skills and processes introduced in introductory Elective Language courses. Practice takes place the form of short conversations on tourism related subjects, as well as on general subjects such as work and the cultural sphere. Grammar is developed through situational conversations in various contexts.
THM 100- Summer Training
50 DAYS of industrial training. The training will be under supervision of the department.
THM 221- Travel and Tour Operations Management
This course provides an insight for students on the organizational aspect of the travel industry. Specifically, it gives an introduction of the processes involved in selling individual and group package travel and holidays. A basic insight to the organizational and operational aspect of a travel agency, specifically it will introduce students to the multidimensional facts of travel agency managements such as negotiations and the provisions of services and travel products.
THM 241- Food Production
This course provides the student with the basic introduction of theory and practice of professional cooking. Topics will be presented in a continuous, logical sequence, the course being organized as a continuum. The course is based on student centered self/guided study, student's active participation and acceptance of responsibility for their own learning is essential for success.
THM 244- Housekeeping Management
This course introduces managing housekeeping operations in the hospitality industry and guest room and public area cleaning procedures, managing and control of the inventory. Functions and operations in the housekeeping department.
THM 261-Computerised Reservation Systems (Suit 8)
Suit 8 Front Office and Food Beverage programs are designed to create professionals who enjoy working in a fast-paced environment. This course mainly focuses on listening, studying and practicing in front of the computer. This course will help students to learn how to use Fidelio Front Office and Food Beverage applications.
ENG 201- English for Tourism III
The main emphasis is placed on the strategies necessary for effective professional communication. Thus the course provides guidance and a context for developing reading and writing skills, as well as offering students specially designed speaking classes once a week. In addition students can work on their own, addressing their specific language needs.
LANG 201 – Elective Language III
This course aims to focus on the development of effective communication skills with an emphasis on unity, order, and organization of ideas, thoughts, and arguments in an oral form on tourism-related and other topics.
THM 243- Introduction to Marketing
This course covers basic principles of marketing in tourism. This course intends to introduce the basic principles of marketing as a major business function with an overview of the marketing system, marketing concept, marketing research, market segmentation, market analysis, and marketing program. Specific marketing and sales tools will be reviewed. Strategies of marketing sales tools will also be reviewed.
THM 246- Computerised Sales and Ticketing (Amadeus)
This course examines the organization and the structure of the travel and tourism industry. Specifically, it introduces the tour operating and travel retailing business; together with the organization of air fares, issuing of tickets, reservation systems, promotional fares and IATA regulations.
THM 253- Financial Accounting
The course will cover the management aspects of accounting and financial statement analysis as they relate to hospitality operations. It begins with an introduction to the Generally Accepted Accounting Principles and explains the system of double entry accounting.
THM 264- Food and Beverage Management
The purpose is to examine the wide range of subject areas that come within the orbit of operational food and beverage management and to relate these to the applications applied within the five broad sections of the catering industry, that is, fast food and popular catering; hotels and quality restaurants; function catering; contract catering and welfare catering. It also aims to provide information to the students on planning all the food staffing in food and beverage departments of the hotels. Kitchen organization, the design of menu, international house promotion in food and beverage, room service, making cocktails, orders taking and service will also be covered.
ENG 202- English for Tourism IV
A review of theory and practice in writing letters, contracts and related document in tourism world. Special attention is given to practical applications and oral skills.
LANG 201 – Elective Language III
This is an integrated course of communication and grammar. It focuses on the development of effective communication skills with an emphasis on unity, order, and organization of ideas, thoughts, and arguments in an oral form on tourism-related and other topics.
Why Us?
Why Vocational School of Tourism and Hotel Management?
- Because it provides education at an international standard with its experienced staff who are equipped with contemporary and up to date knowledge and skills,
- Because it is part of the Near East University - a university which is aware of its social responsibilities, gives importance to consistent development and always pioneers the field of education.
- Because it is privileged for having extensive application fields and organizations of NEU which are; a hotel, a travel agency, a Guest House, restaurants and a training ship.
- Because its curriculum is structured around the needs of the tourism sector, and is implemented along with the scientific studies carried out by the highly experienced and qualified academic staff of the School of Tourism and Hotel Management.
- Because it comprises an academic staff who are dynamic, creative, open to new developments and have a broad vision.
- Because it assures recruitment, within the bounds of possibility, in NEU-comprised tourism businesses and also in other tourism businesses since the School has established good relations with the relevant sector.
- Because it trains students who meet the needs and demands of the tourism sector and are equipped with qualified and up to date knowledge.
- Because English, which is an indispensible part of tourism related education, is the language of instruction of School of Tourism and Hotel Management.
- Because besides English-which is the language of instruction- we provide our students with the opportunity to learn Russian, German, Italian, French and Arabic languages. We provide these opportunities because we are aware of the importance of languages; languages are important in communication with tourists and learning languages enables our students to take part actively and work productively within the tourism sector.
- Because we collaborate with international organizations and establishments.
- Because we provide our students with an environment of multi-cultured education and discipline.
References
- Title: Job satisfaction: Does rank make a difference?
Author(s): Eyupoglu, S. Z. ; Saner, T.
Source: African Journal of Business Management Volume:3 Issue:10 Pages: 609-615 DOI: 10.5897/AJBM09.157 Published: October, 2009
http://www.academicjournals.org/AJbM/PDF/pdf2009/Oct/Eyupoglu%20and%20Saner.pdf - Title: Have gender differences in job satisfaction disappeared? A study of Turkish universities in North Cyprus
Author(s): Saner, T. ; Eyupoglu, S. Z.
Source: African Journal of Business Management Volume:6 Issue:1 Pages: 250-257 DOI: 10.5897/AJBM11.1935 Published: January, 2012
http://www.academicjournals.org/AJBm/PDF/pdf2012/11Jan/Saner%20and%20
%20Eyupoglu.pdf - Title: Gender and Leadership Behavior in the Hospitality Industry: A Study of Managers in 5-Star Hotels in North Cyprus
Author(s): Saner, T. ; Eyupoglu, S. Z.
Source: International Conference on Management, Applied and Social Sciences (ICMASS'2012) March 24-25, 2012 Dubai, Pages: 368-370 Published:2012
http://psrcentre.org/images/extraimages/321641.pdf
http://scholar.google.com/scholar?q=Gender
+and+Leadership+Behavior+in+the+Hospitality+Industry%3A+A+Study+of
+Managers+in+5-Star+Hotels+in+North+Cyprus++++Saner%2C+T.+%3B+
+Eyupoglu%2C+S.+Z.++&btnG=&hl=en&as_sdt=0%2C5 - Title: Who is she? The Turkish Cypriot female entrepreneur
Author(s): Eyupoglu, S. Z. ; Saner, T.
Source: African Journal of Business Management Volume:5 Issue:15 Pages: 6247-6255 Published: August, 2011
http://www.somerco.com/sites/somerco.com/files/eyupoglu_and_saner.pdf
http://scholar.google.com/scholar?q=Who+is+she%3F+The+Turkish+Cypriot+female+entrepreneur+Eyupoglu%2C+S.+Z
.+%3B+Saner%2C+T.+++&btnG=&hl=en&as_sdt=0%2C5 - Title: The relationship between job satisfaction and academic rank: a study of academicians in Northern Cyprus
Author(s): Eyupoglu, S. Z. ; Saner, T. Conference: World Conference on Educational Sciences Location: Nicosia, Cyprus Date: feb 04-07, 2009
Source: world conference on educational sciences new trends and ıssues in educational sciences Book Series: Procedia Social and Behavioral Sciences Volume: 1 Issue: 1 Pages: 686 691 DOI: 10.1016/j.sbspro.2009.01.120 Published: 2009 - Title: The Age and Job Satisfaction Relationship in Higher Education
Author(s): Saner, T.; Eyupoglu, S. Z.
Conference: 3rd International Conference on New Horizons in Education (INTE) Location: Prague, Czech Republic Date: JUN 05-07,2012 Sponsor(s): Sakarya Univ; Istanbul Univ; Suleyman Sah Univ; Natl Pingtung Univ Sci & Technol; Natl Univ Tainan; Inst Politecnico Guarda; Turkish Online Journal Educ Technol; Egitim Teknolojileri Arastirmalari Dergisi; Ohio Univ; Cleveland State Univ; Governors State Univ; Near E Univ; Cyprus Int Univ; Natl Cent Univ; Assoc Sci, Educ & Technol; Online Journal New Horizons EducationSource: 3rd INTERNATIONAL CONFERENCE ON NEW HORIZONS IN EDUCATION INTE2012 BookSeries: ProcediaSocialandBehavioralSciences Volume: 55
Pages:1020 1026 DOI: 10.1016/j.sbspro.2012.09.593 Published: 2012 - Çağıner,.D., Sektörün Öncüleri Seminerler ve Konferanslar Dizisi 1 “Turizimde Acentelerin Rolü” Yakın Doğu Üniversitesi
http://www.kibrisgazetesi.com/index.php/cat/22/news/93744/PageName/Londra
http://www.starkibris.net/index.asp?haberID=59264 - Serdar, O., Sektörün Öncüleri Seminerler Dizisi 2 “Otellerde Koşulsuz Müşteri Mutluluğu İçin Müşteri İlişkileri Yönetimi” Yakın Doğu Üniversitesi
http://www.kibrisgazetesi.com/print.php?news=106998 - Özerden, E.Sektörün Öncüleri Seminerler Dizisi 4 “Charter Uçuşların KKTC’de Turist Akışına Katkısı” Yakın Doğu Üniversitesi
http://www.e-haberajansi.com/ydude-sektor-onculeri-seminerler-dizisi-devam-ediyor-59543.html
http://www.turizmden.com/haber/4273/arama/.html - Sabancı, A. “Sektörün Öncüleri Seminerler Dizisi 5 “Turizmde Yeni Trendler” Yakın Doğu Üniversitesi
http://www.avrupagazete.com/sirket-haberleri/4778-%C3%BCniversiteden-ali-sabanc%C4%B1%E2%80%99ya-ba%C5%9Far%C4%B1-%C3%B6d%C3%BCl%C3%BC.html